Privacy Policy

1. Introduction

Welcome to Consular Help Desk, your trusted platform for visa and consular support services in Canada. We value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your data when you visit consularhelpdesk.com or use our services.

Disclaimer: We are an independent third-party support provider and are not affiliated with BLS International Services Ltd., any consulate, embassy, or government body. We assist clients with non-legal administrative support such as form-filling, courier services, and document handling.

2. Information We Collect

We collect information to facilitate smooth delivery of visa and consular assistance. The types of data we may collect include:

This information helps us ensure secure, fast, and compliant service delivery across Canada and internationally.

3. How We Use Your Information

Your data is processed to support the following purposes:

4. Refund & Dispute Policy

To ensure transparency and fairness, we follow this protocol for refunds:

5. How We Protect Your Data

We use industry-standard security practices including:

While we take all precautions, no internet data transfer is 100% secure.

6. Sharing of Information

We never sell or lease your personal data. However, we may share information with trusted partners as required to provide our services:

7. Your Rights & Choices

As a user, especially if residing in Canada or the EU, you are entitled to:

To exercise your rights, email info@consularhelpdesk.com.

8. Changes to This Policy

This Privacy Policy may be updated periodically. All updates will be posted on this page, and continued use of our services implies your consent to the new terms.

9. Contact Us

Have questions about this policy or how we handle your data?